Refund policy

We have a 7-day return policy, which means you have 7 days from item delivery to, contact me to report any concerns and ship this item back to the seller. 

Cancellations: accepted request a cancellation: within 4 hours of purchase.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at smith3774@sbcglobal.net. Please note that returns will need to be sent to the following address: [5005 Fox Hill Lane, Dallas, Tx 75232]

If your return is accepted, 

You can always contact us for any return question at smith3774@sbcglobal.net.


Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. please take a picture of the damaged item and forward to me with 3 days.


Exceptions / non-returnable items
Certain types of items cannot be returned,  custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 
If more than 7 business days have passed since we’ve approved your return, please contact us at smith3774@sbcglobal.net.